PageKeeper Support
Need help with PageKeeper? We're happy to assist.
Contact us
Email bronck88@gmail.com and we'll get back to you,
typically within 1–2 business days. Please include your store's
.myshopify.com domain and a description of the issue.
What PageKeeper does
PageKeeper prevents deleted, archived, and draft product links from turning into 404s. It snapshots your products, creates a redirect when a product becomes unreachable, and serves a branded rescue page in its place. You can also restore deleted products back into your Shopify admin from their snapshot.
Common questions
- Are my active products affected? No. Products that are live and reachable are never redirected — only deleted, archived, and draft products are.
- Why didn't an existing product get protected? PageKeeper protects products it has snapshotted. Products created or edited after install are snapshotted automatically; products that existed before install are scanned automatically on first open, and you can re-scan anytime from the dashboard.
- A redirect shows "failed" — what do I do? Open the dashboard and use the Retry action; if it persists, contact us.
- How do I remove my data? Uninstall the App. Your store's data is deleted automatically (see our Privacy Policy), or email us to request deletion.